Questions to Ask a CPA: What to Know Before Hiring One

Questions to Ask a CPA

Most people start with one question when they hire a CPA: “How much do you charge?” Price matters, sure. But the questions to ask a CPA go a lot deeper than that. You also want to know what they actually handle, whether they’ve dealt with situations like yours, how they communicate, and whether they’ll help you plan ahead or just prepare a return.

The right questions depend on your situation today. Freelancer? Estimated taxes and deductions are probably where you’ll want help. Just launching a company? Then you’ll be asking about business structure, payroll, recordkeeping and tax registrations. Businesses that have been around a while care about other things: cash flow, financial statements, tax planning and the bigger money decisions.

Short version. Before you hire a CPA, ask about credentials, relevant experience, services, fees, communication and tax planning. Ask what they’d do if an IRS or state tax notice shows up. Opening a new business? Put business structure, EIN requirements, estimated taxes, accounting methods, payroll and recordkeeping on the list too.

Questions to Ask a CPA About Credentials and Experience

Before you get into deductions or tax strategy, make sure you’re talking to someone who’s actually qualified for the work you need done.

Questions to ask a CPA infographic covering credentials experience services fees communication and tax planning

Are You a Licensed CPA in Good Standing?

CPAs are licensed by a state board of accountancy, and the rules differ from state to state. In general, they involve education, an exam, work experience, and ongoing continuing education to keep the license active.

So just ask where they’re licensed and whether the license is active right now. You can also check it yourself through NASBA’s CPAverify service or through the state board. And it’s fair to ask if there are any professional restrictions or disciplinary matters you should know about.

One more thing. Don’t assume anyone who prepares tax returns is a CPA. Tax preparers hold all sorts of credentials, and their levels of authorization aren’t the same.

Have You Worked With Clients Like Me?

This matters most when your finances are more than a basic individual return.

A CPA who works with freelancers every day probably understands self-employment income and business expenses well. But a CPA who mostly serves restaurants, real estate investors, medical practices, or large corporations has a very different client base.

Here are some things to ask about:

  • Your industry
  • Businesses of a similar size
  • Self-employed or freelance clients
  • Clients with several income sources
  • Businesses with employees
  • Clients with multi-state tax issues, if that applies to you

You don’t need someone who has seen your exact situation. You just want enough relevant experience that they’ll understand the problems you’re likely to run into.

Also ask, “Who will actually handle my account?” The person you meet in the consultation isn’t always the one preparing your return or answering your emails later.

Find Out What the CPA Actually Does

The letters “CPA” don’t tell you which services you’re buying.

Some CPAs focus mostly on tax preparation. Others do accounting, bookkeeping, payroll, financial reporting, tax planning, business consulting, or a mix of these.

So ask them straight:

“What services do you provide, and which ones would you recommend for my situation?”

If you’re hiring mainly for taxes, find out whether they do year-round tax planning or only prepare your return after the year ends. It makes a real difference, because a lot of tax decisions have to be made before December 31, not after.

For a small business, you might also ask if the CPA can help with:

  • Estimated tax payments
  • Business tax returns
  • Payroll tax questions
  • Financial statements
  • Bookkeeping oversight
  • Deductions and credits
  • Business structure reviews
  • IRS or state tax notices

The IRS says small-business tax professionals can help owners with business structure, deductions and credits, employment tax filings, and IRS matters.

And don’t skip the notice question:

“If I get a tax notice, will you help me respond, and is that included in your fee?”

Their answer tells you a lot about what working with them will feel like after your return is filed.

Talk About Fees Before You Sign Anything

You shouldn’t rule out a CPA just because they aren’t the cheapest quote. But you do need to know what you’re paying for.

Ask:

“What are your fees, and exactly what is included?”

A quote might cover one tax return and nothing else. No bookkeeping, no amended returns, no planning meetings, no payroll work, and no help with tax notices.

Find out whether the CPA charges:

  • A flat fee
  • An hourly rate
  • Different fees for different services
  • Extra fees for complex returns
  • Separate fees for tax planning
  • Separate fees for IRS or state representation

Get it in writing before the work starts. An engagement letter should spell out the scope of the work, who’s responsible for what, and the fees.

Be careful with anyone who ties their fee to the size of your refund too. The IRS specifically warns taxpayers to watch out for preparers who charge a percentage of the refund.

Here’s a good one to ask:

“What could make my final bill higher than your estimate?”

That way you hear about extra charges now, not when the invoice shows up.

Make Sure the Working Relationship Fits

Technical skill is only half of choosing an accountant.

You also have to be able to work with them.

Ask how fast clients usually get a response. Ask whether you’ll talk directly to the CPA, to another accountant, or to someone else at the firm. If several people handle accounts there, find out who your main contact will be.

A few more questions to ask:

  • How do you normally communicate with clients?
  • Do you offer phone, email, or video meetings?
  • How far ahead should I book a meeting?
  • What information will you need from me?
  • What happens during tax season if I have a question?
  • Will you reach out when a tax issue needs attention?

Availability during the rest of the year matters too, especially for small businesses. The IRS suggests making sure your tax professional will still be around to answer questions after the return is done.

Notice what they ask you, as well. If a CPA wants to understand your income, business plans, family situation, investments, or goals before they give advice, that says a lot about how they work.

Questions to Ask a CPA When Starting a Business

Starting a business is one of those times when talking to a CPA early really pays off. The tax side often depends on choices you make before you take your first customer or pay your first employee.

CPA questions for starting a business covering structure EIN taxes accounting payroll and recordkeeping

The first thing to ask is:

Which Business Structure Makes Sense for Me?

Depending on your situation, you might look at a sole proprietorship, partnership, LLC, or corporation. Taxes can also change depending on the structure and any elections you make.

Don’t just ask, “Should I form an LLC?”

Ask your CPA to explain how each option could affect your taxes, your reporting requirements, the paperwork, and your plans for the business.

The IRS explains that business structure affects your tax filing requirements, and that LLCs can be taxed in different ways depending on the circumstances and elections.

Then follow up with:

“Would you change the structure later if the business grows?”

That makes it a real conversation instead of a one-time decision.

What Tax Registrations Will I Need?

Ask which federal, state, and local registrations might apply to you.

Depending on your structure, location, employees, and activities, you could need an EIN, state tax registrations, sales tax permits, payroll registrations, or something else.

The IRS says most businesses need an EIN, though the exact rules depend on your situation. It also recommends checking your state’s requirements when you start out.

After that, move on to the day-to-day side of running things.

Ask your CPA:

  • How should I separate business and personal finances?
  • Which accounting method should I use?
  • How much should I set aside for taxes?
  • Will I need to make estimated tax payments?
  • What records should I keep from day one?
  • What changes when I hire employees?
  • What should I know before paying independent contractors?

On the accounting method question, it helps to understand how books and tax returns can differ. Our guide to the accrual-to-cash adjustment for tax purposes explains it in plain English.

Keep in mind that your CPA doesn’t replace legal or state-specific professionals where you need them. But they can help you understand the tax side of these decisions.

Questions to Ask a CPA for a Small Business

Once the business is up and running, your questions change. They go from “How do I get started?” to “How do I manage this properly?”

Good questions to ask a CPA for a small business include:

  • Are there deductions or credits I may be missing?
  • How much cash should I set aside for upcoming taxes?
  • Am I making the right estimated tax payments?
  • Which financial statements should I review regularly?
  • What numbers should I watch each month?
  • Should we review how I’m paying myself?
  • Does my current business structure still make sense?
  • What tax issues should I think about before hiring someone?
  • What should I consider before a big purchase or expansion?

Don’t save all of these for tax season.

Say you’re thinking about buying equipment, hiring a few people, opening a second location, selling part of the business, or taking on a big loan. Talk to your CPA about the tax impact first, before you decide.

The IRS notes that small-business tax professionals can help review books and records, find deductions and credits that apply, and handle employment-tax and other business-tax questions.

What Questions Should I Ask a CPA to Reduce My Taxes?

Instead of asking a CPA, “How can you lower my taxes?”, get more specific.

Try this:

“What legitimate tax-saving opportunities should I be looking at, based on my situation?”

Then ask about:

  • Deductions you may qualify for
  • Tax credits
  • Retirement contributions
  • Estimated tax payments
  • Timing of income and expenses
  • Business structure
  • Depreciation and business assets
  • Documentation you’ll need to back up deductions
  • Changes that could affect next year’s tax bill

The goal isn’t to chase the biggest deduction you can find. A good tax conversation also covers whether you qualify, what paperwork you need, the timing, and what a particular strategy could lead to down the road.

Ask your CPA to explain why they recommend something and what records you should keep. If a strategy sounds unusually aggressive or too good to be true, ask which tax rule supports it. Getting a second professional opinion isn’t a bad idea either.

Questions to Ask a CPA About Buying a House

Buying a house can change your overall tax picture. But the answer depends on your income, filing status, the property, and other details.

Some useful questions:

  • How could buying this home affect my taxes?
  • Will taking the standard deduction be different from itemizing for me?
  • Which homeownership expenses should I keep records for?
  • Does owning a home affect my business or home-office setup?
  • If I sell another property, what tax issues should I think about?
  • Are there records I should start keeping from the day I buy?

If you’re buying mainly to live in, your CPA can walk you through the tax issues that apply to you. If you’ll also use part of the property for business, bring that up first. Don’t assume a certain expense is deductible.

How to Choose Between Two CPAs

Sometimes you’re not deciding between a CPA and no CPA. You’ve got two or three people who all seem qualified.

That’s when the details count.

Compare them like this:

What to compareWhat to find out
ExperienceDo they work with people or businesses like yours?
ServicesWhat is actually included?
CommunicationWho will answer your questions?
AvailabilityCan you reach them when something comes up?
FeesHow are charges calculated?
Tax planningDo they help before tax season?
Engagement termsWhat are you and the CPA each responsible for?

Don’t compare quotes until you know what each one covers. A lower price often just means fewer services.

You can also ask for references from similar clients. Just know that a CPA may be limited in what they can share about clients because of confidentiality rules.

And before you sign, read the engagement letter closely. If something’s unclear, ask.

What to Bring to Your First CPA Meeting

You don’t have to show up with your finances perfectly organized. Helping with that is part of the point of the meeting.

Still, bringing the right documents makes the conversation much more useful.

Depending on your situation, gather:

  • Your most recent tax return
  • W-2s, 1099s, and other income records
  • Business formation documents
  • Business income and expense records
  • Bank and credit-card statements
  • Payroll information
  • Investment or property records
  • IRS or state tax notices
  • Estimated tax payment information
  • Questions about upcoming financial decisions

If you’d like a system for pulling it all together, our guide on financial planning data gathering is a good place to start.

Meeting about a new business? Write down your expected income, major expenses, planned hires, ownership setup, and any decisions you’re still unsure about.

Not sure which documents matter? That’s fine. Ask the CPA what they want before the meeting, and whether anything needs to be in a specific format.

FAQs

What are good questions to ask a CPA?

Good questions cover the CPA’s license and experience, services, fees, communication, tax-planning approach, and availability. If you own a business, also ask about business structure, estimated taxes, payroll, recordkeeping, and business deductions.

What questions should I ask a CPA before hiring them?

Ask if they’re licensed and in good standing, and whether they’ve worked with clients like you. Ask who will handle your account, what services are included, and how fees work. Also ask how they communicate and whether they’ll help after your return is filed.

What questions should I ask a CPA when starting a business?

Ask which business structure fits you, and whether you need an EIN or other tax registrations. Then ask how to separate business and personal finances, which accounting method to use, how estimated taxes work, and what records to keep.

What questions should I ask a CPA for a small business?

Ask about cash flow, financial statements, estimated taxes, deductions and credits, payroll, and how you pay yourself. Also ask about business structure and the tax impact of big purchases, hiring, expansion, or other major changes.

How do I know if a CPA is qualified?

Start by checking their license with the state board or CPAverify, and make sure it’s active. Then ask about relevant experience, services, continuing education, and any professional history available through the licensing authority.

How much does a CPA usually charge?

There’s no single standard fee. Pricing depends on how complex your return is, what services you need, where you live, how big your business is, and whether you want tax planning, bookkeeping, payroll, or other work. Ask for the fee structure and what’s included before you sign.

Should I ask a CPA about tax planning?

Yes, especially if your income, business, investments, or finances change during the year. Ask if they offer year-round planning, and which decisions you should make before year-end instead of waiting until the return is prepared.

What should I bring to my first CPA meeting?

Bring your latest tax return, income records, expense information, financial statements, tax notices, and a list of questions. Business owners should add business documents. If you’re starting a business, bring your expected income, expenses, ownership details, employees, and planned structure.

Final Thoughts

The best questions to ask a CPA are the ones that show you how they’ll really work with you. Start with credentials and relevant experience. Then move on to services, communication, fees, tax planning, and what happens when something goes wrong.

If you’re starting or running a business, go a step further. Ask about your structure, tax registrations, estimated payments, records, payroll, and the tax impact of big decisions. Those talks are far more useful before you make a move than after the return is already on the desk.

Before you hire anyone, get the services and fees in writing. Notice whether the CPA asks good follow-up questions and explains things in a way you understand. The right person is the one whose experience, services, communication style, and terms fit what you actually need.

This article is for general information only and isn’t tax or legal advice. Tax rules vary by person and location, so confirm specific decisions with a qualified professional.

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